Senior Technical Business Analyst – Core Lending

Jack Henry & Associates, Inc.; Birmingham (AL); Remote; USD 85,000 - 120,000; Full time

Job summary

Jack Henry & Associates, Inc. is seeking a Technical Business Analyst for the Core Lending Team. This remote role supports SilverLake and CIF 20/20 enhancements, with travel up to 10% for internal meetings.

You’ll work with customers to collect requirements, define product scope, and prepare detailed business and functional specifications. The ideal candidate has 4+ years in loan operations or banking product analysis, strong communication skills, and familiarity with lending processes.

Qualifications

• Gathers system requirements from customers and stakeholders.
• Defines system and functional requirements for the product.
• Prepares business requirements and functional specifications.
• Creates user stories and sprint-related documentation.

Responsibilities

• Interacts with customers to gather system requirements.
• Defines the system and functional requirements of the product.
• Prepares business requirements and functional specifications.
• Serves as a resource in business process re-design activities.
• May assist the customer in determining how enhancements improve processes.
• May perform application, system and regression tests.
• Responsible for creating business requirements.
• Reviews and provides feedback on requirements, design, and scope documents.
• Contributes to user stories and end-user documentation.
• May work with customer support to resolve defects.
• Creates test plans/scripts for new products or enhancements.
• Keeps abreast of product trends.

Skills

Requirements gathering

System requirements definition

Stakeholder communication

Agile methodologies

Testing and QA

Tools

Silverlake

XML

SOA architecture

Core banking services

Job description

Jack Henry & Associates, Inc. is seeking a Technical Business Analyst for the Core Lending Team. This remote role supports SilverLake and CIF 20/20 enhancements, with travel up to 10% for internal meetings.

You’ll work with customers to collect requirements, define product scope, and prepare detailed business and functional specifications. The ideal candidate has 4+ years in loan operations or banking product analysis, strong communication skills, and familiarity with lending processes.