Senior Technical Business Analyst - Core Lending (Remote)

Jack Henry & Associates, Inc.; Troy (MI); Remote; USD 85,000 - 120,000; Full time

Job summary

Jack Henry Banking seeks a Technical Business Analyst for the Core Lending Team to scope, develop, and test enhancements for SilverLake and CIF 20/20. This remote role allows candidates living within ~70 miles of Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Louisville, KY; Birmingham, AL; or Charlotte, NC.

Responsibilities include gathering requirements from customers, defining system and functional specs, creating BRDs, and contributing to user stories and test plans.

Qualifications

• Minimum of 4 years of experience in loan operations, loan servicing, loan processing, lending product management, business analysis, or related banking functions.
• Strong knowledge of consumer, commercial, mortgage, or agricultural lending processes, including origination, servicing, collateral management, payment processing, and regulatory requirements.
• Experience with banking software, product management activities, or business requirements within a loan-focused environment.
• Excellent communication and presentation skills, with the ability to work effectively with customers, business stakeholders, and technical teams.
• Ability to travel up to 10% for internal meetings, conferences, user groups, and customer engagements.

Responsibilities

• Interacts with customers to gather system requirements.
• Defines the system and functional requirements of the product.
• Prepares business requirements and functional specifications.
• Serves as a resource and/or participant in business process re-design activities.
• May assist the customer in determining if and how system enhancements may improve process flow and business function.
• May perform application, system and regression tests.
• Responsible for creating business requirements.
• Reviews and provides feedback on requirements, design, and scope documents.
• Contributes to the creation of user stories, end-user documentation and other sprint related documentation.
• May work with customer support team to resolve or diagnose defects.
• Creates test plans/scripts for new products or enhancements to existing products.
• Works with industry research groups to prepare for product trends.
• May assist less experienced peers.
• May perform other job duties as assigned.

Skills

loan operations

loan servicing

loan processing

lending product management

business analysis

communication skills

presentation skills

travel willingness

Silverlake

Tools

Silverlake

Job description

Jack Henry Banking seeks a Technical Business Analyst for the Core Lending Team to scope, develop, and test enhancements for SilverLake and CIF 20/20. This remote role allows candidates living within ~70 miles of Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Louisville, KY; Birmingham, AL; or Charlotte, NC.

Responsibilities include gathering requirements from customers, defining system and functional specs, creating BRDs, and contributing to user stories and test plans.