Remote Senior Technical Account Manager Healthcare Interop

Redox

United States

Remote

USD 120,000 - 180,000

Full time

8 days ago

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Benefits offered by this job

100% remote first culture

Unlimited time off

401k match

Medical/dental/vision

Paid parental leave

R^Charge sabbatical

Productivity stipends

Job summary

Redox is a healthcare interoperability platform enabling real-time data exchange for a broad network of customers. This remote-first role focuses on partnering with enterprise and scaling customers to drive post-sale success, while collaborating with internal teams to manage success plans and escalations.

The ideal candidate brings 5+ years of EHR integration experience, strong data-format knowledge (HL7v2, XML, X12, APIs), and a proactive mindset to identify new solutions in a dynamic

Qualifications

5+ years of deep EHR integration and workflow knowledge.
Functional understanding of data formats like HL7v2, XML, X12, APIs.
Ability to proactively identify new solutions and manage changing responsibilities.
100% remote first culture with unlimited flexible time off.
401k match, medical/dental/vision, and paid parental leave.
R^Charge sabbatical and productivity stipends.

Responsibilities

Pair with enterprise and scaling customers to execute all post-sale functions.
Collaborate internally to manage customer success plans and escalations.
Maintain internal documentation and create collateral for customers.

Skills

EHR integration

Workflow knowledge

APIs

Proactive problem solving

HL7v2

XML

X12

Tools

HL7v2

XML

X12

APIs

Job description

The ideal candidate brings 5+ years of EHR integration experience, strong data-format knowledge (HL7v2, XML, X12, APIs), and a proactive mindset to identify new solutions in a dynamic

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