Remote Senior Systems Engineer - Cloud Production Support

Syms Strategic Group, LLC; Tampa (FL); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to deliver high-level operational support for cloud systems in a VA environment. Remote position with U.S. citizenship required and a focus on reliability and security.

The role involves incident handling, automation, scripting, and collaboration with cross-functional teams to maintain and improve production systems, CI/CD pipelines, and documentation. Eligible veterans are encouraged to apply.

Qualifications

• Experience with cloud or on-premise production systems.
• Experience with cloud-based infrastructure and monitoring tools.
• Ability to document problems and resolutions clearly.

Responsibilities

• Provide day-to-day operational support for complex cloud systems.
• Develop solutions to routine technical problems.
• Document, report, and escalate outages with rapid recovery steps.
• Collaborate with customer and teams to ensure smooth production operations.
• Maintain inventory of system assets and ensure VA security standards.
• Support on-call production system maintenance as required.

Skills

AWS Cloud

Production systems

Linux

Python

Scripting

Automation tools

IaC

CI/CD

Git

GitHub Actions

Education

Bachelor’s degree in Computer Science/Information Technology/Systems Engineering

8+ years experience in systems engineering

3+ years SQL query and monitoring

Tools

CloudFormation

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to deliver high-level operational support for cloud systems in a VA environment. Remote position with U.S. citizenship required and a focus on reliability and security.

The role involves incident handling, automation, scripting, and collaboration with cross-functional teams to maintain and improve production systems, CI/CD pipelines, and documentation. Eligible veterans are encouraged to apply.