Remote Senior Supervisor, Commercial Casualty Claims

CSAA Insurance Group; Nebraska; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Remote-first culture

Annual bonus up to 12% of eligible pay

401(k) with company match

Job summary

CSAA Insurance Group seeks a Supervisor for Commercial Casualty Claims to oversee complex auto and commercial injury claims, including litigation handling, across states remotely. You will supervise 1st and 3rd party claims, manage workflow, oversee QA, and partner with brokers and customers to ensure timely resolutions.

Responsibilities include directing investigations, determining coverage decisions, budgeting support, and mentoring staff.

Qualifications

• 3+ years of casualty or bodily injury supervisory experience in a claims environment.
• Experience handling Commercial Auto, Rideshare, and/or TNC claims.
• Bachelor's degree in related area or an equivalent combination of education and experience.
• Associate in Claims (AIC), CPCU and/or ICAR designations.

Responsibilities

• Oversees investigation, evaluation, negotiation, and conclusion of claims.
• Directs, supervises, and evaluates workflow of claims across shifts.
• Makes coverage and liability decisions; ensures compliance with regulations.
• Acts as liaison with partners, brokers, and internal teams to build relationships.
• Produces QA reports and participates in performance management and budgeting.

Skills

Casualty claims supervision

Commercial auto claims

Virtual environment

Education

Bachelor's degree in related area

AIC/CPCU/ICAR designations

HS diploma or equivalent

Job description

CSAA Insurance Group seeks a Supervisor for Commercial Casualty Claims to oversee complex auto and commercial injury claims, including litigation handling, across states remotely. You will supervise 1st and 3rd party claims, manage workflow, oversee QA, and partner with brokers and customers to ensure timely resolutions.

Responsibilities include directing investigations, determining coverage decisions, budgeting support, and mentoring staff.