Remote Senior Solutions Engineer, Partner Enablement

grafanalabs; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Annual leave

Company shutdown days

Job summary

grafanalabs is seeking a remote, US-based pre-sales/solution architect to empower cloud partners with technical sales enablement. You will demonstrate observability solutions, build reference architectures, and deliver hands-on workshops for partner teams.

Travel up to 50% is expected to support events and field activities. The ideal candidate has extensive SaaS pre-sales experience across North America, strong MEDDIC skills, and a collaborative approach suited to a global remote environment.

Qualifications

• Six+ years in pre-sales or solution architecture, ideally in observability.
• Experience selling SaaS across North America.
• Proven use of MEDDIC or comparable sales qualification approach.
• Strong communication and interpersonal skills for remote, globally distributed work.
• Good judgment and problem-solving in a fast-moving, ambiguous environment.
• Interest in teaching and helping others build technical confidence.

Responsibilities

• Work with channel and field sales teams to communicate product value and technical direction to cloud partners.
• Lead technical partner engagements that advance and close sales opportunities.
• Deliver product demonstrations, presentations, hands-on workshops, and ongoing training for partner technical teams.
• Create reference architectures, demo environments, solution guides, and presentation materials for joint solutions.
• Represent the technical offering at webinars, conferences, and regional partner events.
• Track partner readiness and use of technical materials, and share partner feedback with product and go-to-market teams.

Skills

Communication

Interpersonal skills

MEDDIC

Tools

Grafana

Prometheus

Loki

Kubernetes

Job description

grafanalabs is seeking a remote, US-based pre-sales/solution architect to empower cloud partners with technical sales enablement. You will demonstrate observability solutions, build reference architectures, and deliver hands-on workshops for partner teams.

Travel up to 50% is expected to support events and field activities. The ideal candidate has extensive SaaS pre-sales experience across North America, strong MEDDIC skills, and a collaborative approach suited to a global remote environment.