Remote: Senior ServiceNow Product & Delivery Leader

RSM Solutions, Inc; EE. UU.; A distancia; USD 120.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Full benefits

Descripción de la vacante

RSM Solutions, Inc is seeking a Senior ServiceNow leader to drive design and development across managed services projects. The role combines architecture, team leadership, and hands-on business analysis to deliver high-impact technology initiatives.

You will oversee a team of ServiceNow professionals, align BA work with senior leadership, and ensure successful delivery within a dynamic, client-facing environment. Remote work with travel for knowledge-sharing sessions is expected.

Formación

• At least 10 years of ServiceNow experience, with 7+ years as SAP BPC.
• 5+ years of experience in a Managed Services environment.
• At least 7+ years of ServiceNow design experience and expertise.
• Experience leading a team of ServiceNow professionals (2, ideally 4 or more).

Responsabilidades

• Lead the business analysts team, set expectations, and foster collaboration.
• Conduct performance evaluations and mentor team members.
• Translate the organization’s technology strategy into actionable BA goals.
• Oversee the planning, execution, and delivery of technology projects requiring BA expertise.
• Define and communicate project scopes, requirements, and objectives to stakeholders.
• Monitor progress and mitigate risks to keep projects on track.
• Collaborate with stakeholders to gather and document detailed requirements.

Conocimientos

ServiceNow

SAP BPC

Leadership

Managed Services

Business Analysis

Herramientas

ServiceNow Platform

Descripción del empleo

RSM Solutions, Inc is seeking a Senior ServiceNow leader to drive design and development across managed services projects. The role combines architecture, team leadership, and hands-on business analysis to deliver high-impact technology initiatives.

You will oversee a team of ServiceNow professionals, align BA work with senior leadership, and ensure successful delivery within a dynamic, client-facing environment. Remote work with travel for knowledge-sharing sessions is expected.