Remote Senior Retail Growth Architect

ecoATM | Gazelle; United States; Remoto; USD 125.000 - 145.000; Tempo pieno

Descrizione del lavoro

ecoATM | Gazelle is seeking a Senior Manager of Account Management to own and grow a portfolio of retail partnerships. This remote role requires deep experience managing large multi-stakeholder accounts, turning data into actionable plans, and maintaining strong retailer relationships.

You will analyze performance, lead quarterly reviews, and collaborate with marketing, operations, and compliance to expand kiosk placements while championing the voice of the customer.

Competenze

• 8+ years of account management, retail partnerships, or related experience, ideally at Senior Manager or Director level.
• Advanced Excel skills; comfortable manipulating and interpreting large datasets.
• Experience with Salesforce or a comparable CRM.
• Strong PowerPoint and executive presentation skills.
• Comfortable operating with a high degree of autonomy in a remote environment.

Mansioni

• Account Ownership: Own the relationship and act as the primary point of contact for assigned retail accounts.
• Account Planning: Build and execute plans that grow kiosk placements and performance.
• Data-Driven Insights: Analyze retailer and internal performance data to identify issues and build data-backed recommendations.
• Business Reviews: Lead Quarterly Business Reviews and joint planning with retailers.
• Executive Relationships: Cultivate relationships across a retailer’s HQ to multi-thread the relationship.
• Escalation Management: Resolve problems urgently and coordinate internally.
• Marketing Partnership: Collaborate with marketing to increase kiosk visibility and foot traffic.
• Cross-Functional Coordination: Work with operations and regulatory teams to install kiosks smoothly.
• Market Awareness: Track industry trends and opportunities within accounts.
• Business Development Support: Partner on channel expansion and onboarding of new accounts.
• Forecasting & Planning: Manage account installation and removal forecasts.
• Customer Advocacy: Represent the customer inside the company.

Conoscenze

Account management

Retail partnerships

Advanced Excel

Salesforce

PowerPoint

Executive presentation skills

Autonomy in remote environment

Bachelor’s degree (preferred)

Formazione

Bachelor’s degree in business, Marketing, or related field

Strumenti

Salesforce

Descrizione del lavoro

ecoATM | Gazelle is seeking a Senior Manager of Account Management to own and grow a portfolio of retail partnerships. This remote role requires deep experience managing large multi-stakeholder accounts, turning data into actionable plans, and maintaining strong retailer relationships.

You will analyze performance, lead quarterly reviews, and collaborate with marketing, operations, and compliance to expand kiosk placements while championing the voice of the customer.