Senior Retail Partnerships Lead - Remote

ecoatmgazelle; United States; Remote; USD 125,000 - 145,000; Full time

Job summary

ecoATM seeks a Senior Manager of Account Management to own a portfolio of retail partnerships and drive growth across store launches and performance optimization. This role emphasizes strategic thinking, data-driven presentations, and maintaining retailer relationships without direct people management.

The role requires 8+ years in account management or related fields, with strong Excel, Salesforce, and PowerPoint skills.

Qualifications

• 8+ years of account management, retail partnerships, or related experience, ideally including time at Senior Manager or Director level
• Proven record of growing complex, multi-stakeholder retail accounts and hitting revenue/performance targets
• Advanced Excel skills; comfortable manipulating and interpreting large datasets without leaning on a data team
• Experience with Salesforce or a comparable CRM
• Strong PowerPoint and executive presentation skills
• Comfortable operating with a high degree of autonomy in a remote, fast-paced environment
• Bachelor's degree in business, Marketing, or related field preferred

Responsibilities

• Own the relationship and act as the primary point of contact for your assigned retail accounts.
• Build and execute account plans that grow kiosk placements, improve performance, and deepen ecoATM's integration with each partner.
• Analyze retailer and internal performance data to identify issues and build data-backed recommendations for new placements and optimization.
• Lead Quarterly Business Reviews and joint business planning that connect ecoATM's performance to each retailer's own strategic and financial priorities.
• Cultivate relationships across a retailer's HQ to multi-thread the relationship and reduce single-point-of-contact risk.
• Manage problem resolution with urgency, conducting root-cause analysis and coordinating internally to protect the partnership.
• Work with marketing teams to increase kiosk visibility and drive incremental foot traffic within partner locations.
• Work closely with operations & regulatory teams to execute new kiosk installs smoothly.
• Track industry trends and competitive activity, using real-time insight to spot new opportunities within your accounts.
• Partner with the Business Development team on channel expansion opportunities and the onboarding of newly signed accounts within your territory.
• Manage account level installation and removal forecasts
• Serve as the internal voice of the customer, ensuring retailer feedback shapes product, marketing, and operational decisions.

Skills

Account management

Retail partnerships

Executive presentation

Autonomy

Education

Bachelor's degree in business/marketing or related field

Tools

Excel

Salesforce

PowerPoint

Job description

ecoATM seeks a Senior Manager of Account Management to own a portfolio of retail partnerships and drive growth across store launches and performance optimization. This role emphasizes strategic thinking, data-driven presentations, and maintaining retailer relationships without direct people management.

The role requires 8+ years in account management or related fields, with strong Excel, Salesforce, and PowerPoint skills.