Remote Senior QA Analyst – Homeowner Claims

CSAA; New Hampshire; Remote; USD 99,000 - 133,000; Full time

Job summary

CSAA Insurance Group is hiring a Homeowner Claims Quality Assurance Senior Analyst for a remote role across the United States with Hawaii and Alaska as exceptions. The role focuses on applying quality assurance techniques to assess claims processes, planning and executing audits, and presenting outcomes to leadership.

The position requires strong data skills, project leadership, and peer training abilities.

Qualifications

• 6+ years of experience in property claims handling.
• Bachelor's degree in a related field, or equivalent education/experience.

Responsibilities

• Apply QA techniques to examine claims processes and outcomes.
• Plan, execute, analyze, and present audit results.
• Lead multiple projects concurrently and coordinate with claims leaders.
• Train newer peers in technical aspects of the job.
• May step into temporary leadership within Claims QA or a claims team.

Skills

Quality assurance

Data analysis

Auditing

Communication

Leadership

Training

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Job description

CSAA Insurance Group is hiring a Homeowner Claims Quality Assurance Senior Analyst for a remote role across the United States with Hawaii and Alaska as exceptions. The role focuses on applying quality assurance techniques to assess claims processes, planning and executing audits, and presenting outcomes to leadership.

The position requires strong data skills, project leadership, and peer training abilities.