Senior Analyst, Homeowner Claims QA — Remote

CSAA; North Carolina; Remote; USD 99,000 - 133,000; Full time

Job summary

CSAA Insurance Group is seeking a Homeowner Claims Quality Assurance Senior Analyst to work remotely from anywhere in the United States, with exceptions for Hawaii and Alaska. You will apply statistical and auditing methods to assess claims processes, analyze data, and present findings to executives.

The role emphasizes leadership of projects, mentoring peers, and building cross-functional relationships while maintaining high standards of quality and regulatory compliance.

Qualifications

• BS/BA or equivalent combination of education and experience.
• 6+ years experience in claims handling

Responsibilities

• The QA function applies quality assurance techniques to examine outputs and efficiency of claims processes.
• Plans, executes, analyzes, and presents outcomes of claims-related auditing activities.
• Leads multiple projects concurrently and trains newer peers in technical aspects.

Skills

Data analysis

Microsoft Office

Communication

Mentoring

Leadership

Audit experience

Education

BS/BA or equivalent

Tools

Excel

PowerPoint

MS Access

Word

Job description

CSAA Insurance Group is seeking a Homeowner Claims Quality Assurance Senior Analyst to work remotely from anywhere in the United States, with exceptions for Hawaii and Alaska. You will apply statistical and auditing methods to assess claims processes, analyze data, and present findings to executives.

The role emphasizes leadership of projects, mentoring peers, and building cross-functional relationships while maintaining high standards of quality and regulatory compliance.