Senior Homeowner Claims QA Analyst - Remote

CSAA; Michigan; Remote; USD 100,000 - 133,000; Full time

Benefits offered by this job

Remote-friendly work culture

Annual bonus eligibility

401(k) with company match

Job summary

CSAA Insurance Group is hiring a Homeowner Claims Quality Assurance Senior Analyst for a remote role nationwide (excluding Hawaii and Alaska). The role focuses on applying QA techniques to claims processes, planning and leading audits, and delivering actionable reports to senior leadership.

Candidates should have 6+ years in property claims and a related degree. The position offers remote work with national scope, opportunities for cross-team collaboration, and a compensation package including

Qualifications

• 6+ years of experience in claims handling.
• Bachelor's degree or equivalent combination of education and experience.

Responsibilities

• Apply QA techniques to examine the output and efficiency of claims processes.
• Plan, execute, analyze auditing activities and lead projects.
• Prepare written reports for executives and leaders to drive remediation.
• Train and mentor peers in technical aspects of the job.
• Lead multiple projects concurrently.
• Build professional network with claims leaders.

Skills

Problem solving

Process understanding

Executive communication

Mentoring

Influence

MS Word

MS Excel

PowerPoint

Adaptability

Education

BS/BA or equivalent combination of education and experience

Tools

MS Access

Job description

CSAA Insurance Group is hiring a Homeowner Claims Quality Assurance Senior Analyst for a remote role nationwide (excluding Hawaii and Alaska). The role focuses on applying QA techniques to claims processes, planning and leading audits, and delivering actionable reports to senior leadership.

Candidates should have 6+ years in property claims and a related degree. The position offers remote work with national scope, opportunities for cross-team collaboration, and a compensation package including