Remote Senior Project Manager for AI-Driven Services

Zscaler; United States; Remote; USD 144,000 - 205,000; Full time

Benefits offered by this job

Time off plans

Parental leave options

Retirement options

In-office perks

Job summary

Zscaler, a leading cloud security company, is seeking a Senior Professional Services Project Manager for a Remote - USA role. You will lead enterprise deployments of the Zero Trust Exchange platform, coordinating cross-functional teams from kickoff to project closure while acting as the primary advisor to customers.

The role requires 5+ years in project management, strong communication skills, and the ability to work across US business hours with occasional travel for on-site workshops.

Qualifications

• 5+ years of formal project or program management experience delivering customer-facing technical solutions within a professional services, consulting, or enterprise SaaS deployment environment
• Active or in-progress Project Management Professional (PMP), PRINCE2, or equivalent recognized project management certification
• Practical understanding of foundational networking and security concepts, including firewalls, proxies, secure web gateways (SWG), and VPN architectures
• Exceptional written, verbal, and presentation skills, with proven ability to command executive briefings and facilitate technical workshops
• Ability to support customer engagements across standard US business hours (Central Time Zone preferred) with willingness to travel for on-site kickoffs and design workshops as needed

Responsibilities

• Take full accountability for the end-to-end delivery lifecycle of concurrent, complex customer deployments, covering planning, execution, governance, risk management, and formal project sign-off
• Lead multiple concurrent customer engagements spanning Zero Trust deployments, legacy security tool migrations, architecture assessments, and ongoing optimization programs
• Define, track, and report on deployment success criteria, metrics, milestones, and timelines to ensure projects stay on schedule, within scope, and aligned to business outcomes
• Develop and maintain rigorous project documentation, including project charters, schedules, RAID logs, resource allocations, and regular status reports
• Partner closely with internal specialists and customer stakeholders to proactively identify roadblocks, manage escalations, drive operational enablement, and champion AI-driven project management tools

Job description

Zscaler, a leading cloud security company, is seeking a Senior Professional Services Project Manager for a Remote - USA role. You will lead enterprise deployments of the Zero Trust Exchange platform, coordinating cross-functional teams from kickoff to project closure while acting as the primary advisor to customers.

The role requires 5+ years in project management, strong communication skills, and the ability to work across US business hours with occasional travel for on-site workshops.