Remote Senior Program Director, Tolling Operations

Maximus; United States; Remote; USD 175,000 - 185,000; Full time

Job summary

Maximus is seeking a Sr. Program Director to lead the NYS Thruway program from a remote location. You will craft the strategic direction, manage the P&L, and ensure client satisfaction while guiding large teams across tolling and call center operations.

The role requires state contract leadership, executive presence, and proven experience withcomplex programs. Travel to New York will be required as needed, with relocation assistance provided.

Qualifications

• Seasoned leader with strategic direction and executive presence.
• Experience managing government contracts and complex programs.
• Track record in P&L oversight and project performance.

Responsibilities

• Oversee financial performance: budgeting, forecasting, and profitability.
• Ensure contract compliance with state and federal regulations.
• Align goals with project strategies and milestones.
• Manage administrative operations: budget, controls, HR.
• Plan priorities and schedules to achieve operational goals.
• Review reports to guarantee program objectives.
• Support RFIs, RFPs, and contract responses.
• Lead government project strategy and client relations.

Skills

Strategic leadership

P&L management

Client management

Tolling expertise

Call center leadership

Education

Bachelor's degree

Job description

Maximus is seeking a Sr. Program Director to lead the NYS Thruway program from a remote location. You will craft the strategic direction, manage the P&L, and ensure client satisfaction while guiding large teams across tolling and call center operations.

The role requires state contract leadership, executive presence, and proven experience withcomplex programs. Travel to New York will be required as needed, with relocation assistance provided.