Remote Senior Product Manager, Payments & PayFac

Finalsite; États-Unis; À distance; USD 140 000 - 170 000; Plein temps

Résumé du poste

Finalsite is seeking a Senior Product Manager to define product strategy for payment solutions that create customer value and drive business outcomes. The role blends continuous discovery with hands-on execution, collaborating with engineering, finance, risk, and legal to translate market opportunities into measurable results.

The ideal candidate understands the end-to-end payments lifecycle, including onboarding, processing, settlement, and reporting, and can balance long-term strategy with

Qualifications

• Experience in integrated e-commerce or fintech payments.
• End-to-end payments lifecycle understanding.
• Strong communication and stakeholder management.
• Ability to translate customer needs into roadmaps.

Responsabilités

• Define product strategy and own a roadmap informed by customer needs, data, market intelligence, and business priorities.
• Partner with cross-functional teams to establish quarterly objectives that advance product strategy and deliver measurable customer and business outcomes.
• Aggregate customer, operational, financial, technical, and partner insights from across the organization to build a holistic understanding of payers, merchants, payment partners, and internal stakeholders, representing these perspectives in product decisions.
• Create epics, feature requirements, and user stories, partnering with engineering to refine requirements and manage development using tools such as Jira, Miro, and Confluence.
• Conduct continuous product discovery, using iteration and experimentation to validate assumptions and build confidence in solutions before and throughout development.
• Develop hypotheses, define success metrics, measure results, and adjust priorities and solutions based on findings.
• Build and maintain deep expertise in the product, payments ecosystem, market, and competitive landscape to inform strategic and tactical decisions.
• Champion the product internally and externally, building relationships and communicating its direction, value, and priorities to create alignment and support successful execution.
• Own the strategy and evolution of the end-to-end payment processing lifecycle, including payment acceptance, authorization, capture, settlement and funding, reconciliation, refunds, disputes and chargebacks, and exception management.
• Translate card-network rules, processor requirements, regulatory and compliance changes, and partner capabilities into product requirements and roadmap priorities.
• Partner closely with Engineering, Finance, Operations, Risk, Compliance, Security, and Legal to ensure payment capabilities are reliable, scalable, secure, compliant, and operationally efficient.

Connaissances

Payments ecosystem

Product lifecycle management

Cross-functional collaboration

Data-driven decisions

Customer discovery

Outils

Jira

Miro

Confluence

Description du poste

Finalsite is seeking a Senior Product Manager to define product strategy for payment solutions that create customer value and drive business outcomes. The role blends continuous discovery with hands-on execution, collaborating with engineering, finance, risk, and legal to translate market opportunities into measurable results.

The ideal candidate understands the end-to-end payments lifecycle, including onboarding, processing, settlement, and reporting, and can balance long-term strategy with