Remote Senior Product Manager — Falcon Complete Internal Tools

CrowdStrike Inc.; Madison (WI); Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Market-leading compensation

Equity awards

Wellness programs

Generous vacation & holidays

Parental & adoption leaves

Professional development

Employee networks

Job summary

CrowdStrike is seeking an experienced Senior Product Manager to shape the internal platforms powering Falcon Complete’s MDR operations. You will partner with SOC leaders, engineers, and analysts to translate daily workflows into a strategic, AI-enabled product roadmap that speeds detection and response while maintaining high quality.

You will balance urgent 24/7 operational needs with a durable roadmap, collaborating across the platform to deliver scalable tooling and measurable improvements.

Qualifications

• 5+ years of product management experience, ideally in security operations or MDR/SOC tooling.
• Experience defining and prioritizing roadmaps for internal platforms used by SOC/operations teams.
• Excellent verbal and written communication translating workflows into engineering requirements.
• Proven track record applying AI/automation to improve efficiency and outcomes.
• Collaborative planning with stakeholders to gain consensus on technology direction.

Responsibilities

• Define and drive the product strategy, roadmap and delivery for Falcon Complete's internal tooling, including AI-native investigation and triage, ticketing/case management, and the analyst workbench, in coordination with leadership to ensure alignment with overall Falcon Complete product strategy
• Partner with operations leaders and analysts to understand workflows and translate needs into product requirements
• Lead initiatives applying AI and automation to reduce analyst cycles and improve response times
• Collaborate with engineering to prioritize, build, and ship features improving detection triage and case workflows
• Define and track metrics showing tooling impact on productivity and customer outcomes
• Engage with internal stakeholders to gather feedback on releases and guide future direction
• Work with a team of high-performing professionals in a collaborative environment

Skills

Product management

Security operations

Internal stakeholders

AI/ML tooling

Roadmap planning

Communication

Tools

Ticketing systems

Case management

Analytics tooling

Job description

CrowdStrike is seeking an experienced Senior Product Manager to shape the internal platforms powering Falcon Complete’s MDR operations. You will partner with SOC leaders, engineers, and analysts to translate daily workflows into a strategic, AI-enabled product roadmap that speeds detection and response while maintaining high quality.

You will balance urgent 24/7 operational needs with a durable roadmap, collaborating across the platform to deliver scalable tooling and measurable improvements.