Senior Product Manager — AI-Powered MDR Tools

CrowdStrike Inc.; United States; Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Market-leading compensation

Comprehensive wellness programs

Generous vacation and holidays

Paid parental and adoption leaves

Professional development

Job summary

CrowdStrike is seeking an experienced Senior Product Manager to drive the product strategy and roadmap for Falcon Complete’s internal platforms. This role focuses on AI-native investigation tools, ticketing and case management, and the analyst workbench used to detect, investigate, and respond to threats at scale.

You will collaborate with the SOC, Falcon Complete leadership, and engineering to align the capabilities roadmap with the broader Falcon Complete vision, balancing 24/7 operations with

Qualifications

• 5+ years of product management experience.
• Experience with security operations and MDR/SOC tooling.
• Ability to translate operational needs into clear product requirements for engineering and leadership.
• Proven experience utilizing AI technologies to enhance decision-making and workflows.
• Strong stakeholder alignment and cross-functional collaboration.

Responsibilities

• Define and drive the product strategy, roadmap and delivery for Falcon Complete’s internal tooling.
• Partner with operations leaders to understand workflows and translate them into requirements.
• Lead initiatives that apply AI and automation to reduce analyst cycles and improve timelines.
• Collaborate with engineering to prioritize and ship features for improved detection and case workflows.
• Define and track metrics showing tooling impact on productivity and outcomes.
• Engage with internal stakeholders to gather feedback and shape direction.

Skills

Product management

Security operations

AI in security

Stakeholder collaboration

Communication skills

Roadmap planning

Tools

Ticketing systems

Case management platforms

Internal tooling

Job description

CrowdStrike is seeking an experienced Senior Product Manager to drive the product strategy and roadmap for Falcon Complete’s internal platforms. This role focuses on AI-native investigation tools, ticketing and case management, and the analyst workbench used to detect, investigate, and respond to threats at scale.

You will collaborate with the SOC, Falcon Complete leadership, and engineering to align the capabilities roadmap with the broader Falcon Complete vision, balancing 24/7 operations with