Senior Product Manager - AI-Driven MDR Tools

CrowdStrike Inc.; Austin (TX); Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Equity awards

401k plan

Paid time off

Professional development

Job summary

CrowdStrike Inc. is seeking a Senior Product Manager to lead the Falcon Complete internal tooling roadmap, covering AI-native investigation, triage, ticketing, case management, and the analyst workbench.

You’ll translate SOC needs into a clear product strategy and collaborate with leadership to align with the broader Falcon Complete vision. This role requires balancing 24/7 security operations with a durable roadmap, partnering with engineers, data scientists, and operations leaders to deliver

Qualifications

• 5+ years of product management experience, ideally with security operations or MDR/SOC tooling.
• Experience defining and prioritizing roadmaps for internal platforms.
• Strong understanding of SOC workflows, detection triage and incident response.
• Excellent written and verbal communication for engineering and leadership.
• Proven ability to translate operational needs into clear product requirements.

Responsibilities

• Define and drive the product strategy, roadmap and delivery for Falcon Complete's internal tooling.
• Partner with operations to understand day-to-day workflows and translate pain points into requirements.
• Lead AI/automation initiatives to reduce analyst cycles and improve response times.
• Collaborate with engineering to ship features for tooling improvements and analytics.
• Define and track metrics showing impact on analyst productivity and customer outcomes.
• Engage with stakeholders to gather feedback on releases and future direction.

Skills

Product management

Security operations

AI in security

Roadmap development

Stakeholder communication

Tools

Ticketing systems

Internal tools

Job description

CrowdStrike Inc. is seeking a Senior Product Manager to lead the Falcon Complete internal tooling roadmap, covering AI-native investigation, triage, ticketing, case management, and the analyst workbench.

You’ll translate SOC needs into a clear product strategy and collaborate with leadership to align with the broader Falcon Complete vision. This role requires balancing 24/7 security operations with a durable roadmap, partnering with engineers, data scientists, and operations leaders to deliver