Senior PM, Falcon Complete: MDR Tooling & AI Ops (Remote)

CrowdStrike, Inc.; Sunnyvale (CA); Remote; USD 136,000 - 174,000; Full time

Benefits offered by this job

Market leader in compensation and equi

Comprehensive physical and mental well

Competitive vacation and holidays for

Paid parental and adoption leaves

Professional development opportunities

Employee Networks, geographic neighbor

Vibrant office culture with world

Great Place to Work Certified across

Job summary

CrowdStrike, Inc. is seeking a Senior Product Manager to shape the internal platforms powering Falcon Complete, including AI-native investigation tooling, ticketing and case management, and the analyst workbench.

You will partner with SOC leaders and engineers to align product strategy with operational needs, balancing 24/7 security demands with a durable roadmap. You will influence AI-enabled decision making, workflow automation, and customer outcomes across analysts, engineers, and leadership

Qualifications

• 5+ years of product management experience, ideally with exposure to security operations and MDR/SOC tooling.
• Ability to translate workflows into concrete product requirements for engineering and leadership.
• Proven experience applying AI technologies to improve workflows and outcomes.

Responsibilities

• Define and drive the product strategy and roadmap for Falcon Complete's internal tooling.
• Collaborate with operations leaders to understand day-to-day workflows and translate them into requirements.
• Lead AI/automation initiatives to reduce analyst cycles and improve response times.
• Prioritize features with engineering to improve detection triage, case workflows, and reporting.
• Define metrics to measure impact on productivity, response time, and customer outcomes.
• Engage stakeholders to gather feedback on releases and shape future direction.
• Work with a high-performing team in a collaborative environment.

Skills

Product management

AI/ML tooling

Security operations

Stakeholder management

Communication

Education

Experience in security operations or MDR/SOC tooling

Tools

Ticketing systems

Case management platforms

AI-native tooling

Job description

CrowdStrike, Inc. is seeking a Senior Product Manager to shape the internal platforms powering Falcon Complete, including AI-native investigation tooling, ticketing and case management, and the analyst workbench.

You will partner with SOC leaders and engineers to align product strategy with operational needs, balancing 24/7 security demands with a durable roadmap. You will influence AI-enabled decision making, workflow automation, and customer outcomes across analysts, engineers, and leadership