Remote Senior Product Manager – AI-Driven MDR Tools

CrowdStrike Inc.; Lansing (MI); Remote; USD 125,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Equity awards

Health and wellness programs

Paid time off

Professional development

Employee networks

Vibrant office culture

Job summary

CrowdStrike Inc. is seeking an experienced Senior Product Manager to drive the product strategy and roadmap for Falcon Complete's internal platforms, including AI-native investigation tools, ticketing and case management, and the analyst workbench.

You will partner with SOC operations leaders, analysts, and engineering to balance urgent 24/7 security demands with a durable, scalable product roadmap, delivering measurable improvements in detection and response speed, and analyst efficiency.

Qualifications

• 5+ years of product management experience, ideally in security operations or MDR/SOC tooling.
• Experience defining roadmaps and translating operational needs into requirements for engineering teams.
• Excellent communication skills for cross-functional collaboration with SOC and leadership.
• Proven experience applying AI technologies to improve decision-making and efficiency.

Responsibilities

• Define and drive the product strategy, roadmap and delivery for Falcon Complete internal tooling.
• Translate day-to-day workflows into clear product requirements for engineering and leadership.
• Lead AI/automation initiatives to reduce analyst cycles and improve response times.
• Collaborate with operations leaders to align tooling with service delivery goals.
• Define metrics to measure impacts on productivity and customer outcomes.

Skills

Product management

Security operations

MDR tooling

AI/ML tooling

Tools

Ticketing systems

Case management platforms

Job description

CrowdStrike Inc. is seeking an experienced Senior Product Manager to drive the product strategy and roadmap for Falcon Complete's internal platforms, including AI-native investigation tools, ticketing and case management, and the analyst workbench.

You will partner with SOC operations leaders, analysts, and engineering to balance urgent 24/7 security demands with a durable, scalable product roadmap, delivering measurable improvements in detection and response speed, and analyst efficiency.