Remote Senior Process Improvement Specialist

Oscar Health; Atlanta (GA); On-site; USD 68,000 - 89,000; Full time

Benefits offered by this job

Unlimited vacation

Medical, dental, and vision benefits

11 paid holidays

Paid sick time

Paid parental leave

401(k) plan participation

Life and disability insurance

Paid wellness time and reimbursements

Job summary

Oscar Health is seeking a Senior Specialist, Process Improvement to join the Authorization Services Process Improvement team. You will collaborate with business and technical colleagues to collect requirements, manage project plans, and document key decisions while designing scalable process improvements.

This remote role reports to Manager, Process Improvements. It offers base pay of $67,813.20–$89,004.83 per year plus benefits, unlimited vacation, and performance bonuses, with potential future

Qualifications

• 2+ years of end-to-end project management experience.
• 2+ years of analyzing workflows to improve efficiency and identify causes of process deficiencies.
• 2+ years of experience in process improvement and workflow design.
• 2+ years of experience presenting information and recommendations to Senior Leadership.
• Experience leading and working with team members to gain agreement on decisions.

Responsibilities

• Identify risks with leadership and resolve issues to inform insights for short/medium/long-term technology-enabled processes and solutions
• Coordinate projects and processes to help ensure you meet important milestones and service levels
• Partner with leadership to strategize arrangements aimed at lowering overall cost or improving outcomes
• Work with all relevant team member groups to provide support and insight in formulating proactive implementation, communications, and program strategies for successful change management and risk mitigation programs
• Maintain relationships with a variety of teams to achieve results for essential programs
• Translate data analysis into synthesized, visually appealing insights and conclusions
• Provide analytical support to identify opportunities, develop strategies, and prioritize projects based on team or organizational opportunities, growth targets and trends
• Support implementing process improvement projects and mindset shifts, to improve operational efficiency and achieve performance targets
• Compliance with all applicable laws and regulations
• Other responsibilities as assigned

Skills

Project management

Process improvement

Workflow design

Data analysis

Stakeholder management

Tools

JIRA

Linear

Slack

Job description

Oscar Health is seeking a Senior Specialist, Process Improvement to join the Authorization Services Process Improvement team. You will collaborate with business and technical colleagues to collect requirements, manage project plans, and document key decisions while designing scalable process improvements.

This remote role reports to Manager, Process Improvements. It offers base pay of $67,813.20–$89,004.83 per year plus benefits, unlimited vacation, and performance bonuses, with potential future