Remote Process Excellence Strategist

Oscar-Health-; Atlanta (GA); Remote; USD 68,000 - 89,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonuses

Medical, dental, and vision benefits

Job summary

Oscar Health seeks a Senior Specialist, Process Improvement to drive end-to-end process optimization within Authorization Services. You will collect requirements, manage plans, document decisions, and analyze data to design scalable improvements across internal workflows.

You will report to the Manager, Process Improvements and work remotely, with potential future hybrid engagement at a metro hub. The role emphasizes collaboration with business and technical teams, risk management, and strategic

Qualifications

• 2+ years of professional experience supporting end-to-end project management and process improvement projects.
• 2+ years of experience analyzing workflows to improve efficiency, determine causes for process deficiencies and, develop relevant recommendations for resolution.
• 2+ years of experience in process improvement and workflow design.
• 2+ years of experience presenting information and recommendations aimed at Senior Leadership.
• Experience leading and working with team members to get agreement on decision.
• Prior work experience in Prior Authorizations or Insurance Operations.
• Experience using project management and communication tools like JIRA, Linear, and Slack.
• Training experience applying Continuous Process Improvement or Lean Six Sigma principles.
• Experience working with large datasets, data verification, and data management

Responsibilities

• Identify risks with leadership support and resolve issues to inform insights for technology-enabled processes.
• Coordinate projects to meet milestones and service levels.
• Strategize with leadership to lower costs or improve outcomes.
• Support change management and risk mitigation programs with cross-functional teams.
• Maintain relationships across teams to drive program results.
• Translate data analysis into clear, visual insights and conclusions.
• Provide analytical support to identify opportunities and prioritize projects.
• Assist in implementing process improvement projects and mindset shifts.
• Ensure compliance with applicable laws and regulations.
• Take on additional responsibilities as assigned

Skills

Project management

Process improvement

Data analysis

Lean Six Sigma

Stakeholder communication

Leadership

Team collaboration

Problem solving

Tools

JIRA

Linear

Slack

Job description

Oscar Health seeks a Senior Specialist, Process Improvement to drive end-to-end process optimization within Authorization Services. You will collect requirements, manage plans, document decisions, and analyze data to design scalable improvements across internal workflows.

You will report to the Manager, Process Improvements and work remotely, with potential future hybrid engagement at a metro hub. The role emphasizes collaboration with business and technical teams, risk management, and strategic