Remote Process Optimization Specialist

Oscar Health; United States; Remote; USD 87,000 - 114,000; Full time

Job summary

Oscar Health is seeking an Associate, Process Optimization to join our Eligibility and Billing team. You will design, optimize and implement process improvements across internal operations, gathering requirements, managing project plans and communicating risk mitigation strategies.

This is a remote role open to candidates in Dallas, TX, with potential future hybrid work. You will collaborate with various stakeholders, mentor teammates, and ensure compliance with applicable laws while driving

Qualifications

• Bachelor’s degree or 3+ years commensurate experience.
• 3+ years work experience in operations, health insurance, data analysis, engineering and/or consulting.
• 2+ years experience using data software such as Excel, SQL, Python.
• 2+ years experience with end-to-end project management.
• 2+ years experience in designing and improving workflows and standing up accompanying operating and technical procedures.
• 2+ years experience with Lean, Six Sigma or Theory of constraints.

Responsibilities

• Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Mentors team members and promotes colleagues’ growth and professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Data analysis

SQL

Excel

Python

Project management

Lean Six Sigma

Education

Bachelor’s degree or equivalent

Tools

SQL

Excel

Python

Job description

Oscar Health is seeking an Associate, Process Optimization to join our Eligibility and Billing team. You will design, optimize and implement process improvements across internal operations, gathering requirements, managing project plans and communicating risk mitigation strategies.

This is a remote role open to candidates in Dallas, TX, with potential future hybrid work. You will collaborate with various stakeholders, mentor teammates, and ensure compliance with applicable laws while driving