Remote Senior Payroll Tax Specialist

Intuit; Los Angeles (CA); Remote; USD 50,000 - 68,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments and Pay & File. You will handle high-volume cases with independence and accuracy, focusing on notice resolution and amended returns, while guiding teammates as a mentor.

The role requires 2–3+ years payroll tax experience, multi-state expertise, and strong communication to interact with state and federal agencies; CPP credentials preferred; eligible for bonus and benefits.

Qualifications

• 2–3+ years of hands-on payroll tax experience with focus on notices, amended returns, and multi-state corrections.
• Working knowledge of IRS and state agency notice types and resolution paths.
• Experience resolving State and Federal notices independently, including balance-due and deposits.
• Knowledge of payroll tax regulations and employee/employer tax responsibilities.
• Experience with Form 941-X and W-2c, and multi-state local requirements.
• Deep knowledge of federal payroll tax law: FICA, FUTA, FITW.
• Experience with payroll platforms and Salesforce.
• Strong written and verbal communication; interact with tax agencies.
• FPC is required; CPP preferred for 4+ years; CPP pursued encouraged.
• Experience at payroll service bureau/PEO/multi-client payroll tax environment is beneficial.

Responsibilities

• Execute full-cycle payroll tax case work for assigned accounts: process payroll runs accurately, audit pre- and post-payroll output, manage tax filings and payments, and maintain compliance across all active jurisdictions.
• Independently research and resolve complex State and Federal payroll tax notices, including balance-due notices, deposit discrepancies, SUI rate change notices, and account mismatch notices, owning each case from intake through confirmed closure.
• Prepare written agency responses with complete supporting documentation; submit within agency-required deadlines and confirm receipt.
• Prepare amended payroll tax returns (Form 941-X and state equivalents) independently on complex amendments while retaining ownership.
• Support payroll correction workflows: identify the source of a payroll error, quantify tax impact across affected quarters, document the correction audit trail, and see the resolution through to completion.
• Manage personal WIP queue with discipline: prioritize cases by SLA date, flag aging cases before they breach SLA, and maintain thorough case documentation from first touch to closure.
• Perform high-level trend analysis of customer data, system data, and agency correspondence to identify process or system deficiencies.
• Actively contribute to SOP and KB updates: flag outdated content, suggest revisions, and document solutions to previously unresolved issues.
• Participate in cross-functional collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams; serve as a role model for TP1 staff and actively seek coaching and development from Staff Payroll Tax Processor and managers.

Skills

Notice resolution

Amended returns

Payroll tax

Multistate payroll

FICA/FUTA knowledge

CPP pursuing

Excel skills

Education

Associate's or Bachelor's degree in Accounting/Finance

FPC certification

Tools

Salesforce

Job description

Intuit is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments and Pay & File. You will handle high-volume cases with independence and accuracy, focusing on notice resolution and amended returns, while guiding teammates as a mentor.

The role requires 2–3+ years payroll tax experience, multi-state expertise, and strong communication to interact with state and federal agencies; CPP credentials preferred; eligible for bonus and benefits.