Remote Senior Operations & Process Improvement Manager

DIRECTV; Denver (CO); Remote; USD 83,000 - 151,000; Full time

Job summary

DIRECTV seeks a Manager, Business Operations to oversee day-to-day operations, develop policies, and drive efficiency across the organization. You will turn operational data into actionable recommendations, track KPIs, and present complex results to stakeholders.

The role involves coordinating multiple projects, guiding teams, and supporting cost-reduction initiatives. The position is remote and location-flexible within the United States (excluding Alaska).

Qualifications

• 3–5 years of experience in business operations or a closely related field.
• Ability to resolve a wide range of issues creatively.
• Proven ability to manage multiple projects and develop staffing plans.
• Strong analytical skills to interpret trends and metrics and act on them.
• Excellent verbal and written communication and presentation skills.
• Ability to work independently with moderate oversight and collaborate across functions.

Responsibilities

• Oversee daily business operations and ensure workflows run smoothly and on schedule.
• Develop, document, and implement policies to improve efficiency and effectiveness.
• Lead cross-functional improvement initiatives to reduce costs.
• Manage multiple projects from planning through completion and build staffing plans.
• Track performance metrics and present insights to leadership.
• Engage stakeholders and mentor less experienced team members.

Skills

Operations management

Analytical skills

Project management

Communication

Education

Bachelor's degree in Business Administration or related field

Job description

DIRECTV seeks a Manager, Business Operations to oversee day-to-day operations, develop policies, and drive efficiency across the organization. You will turn operational data into actionable recommendations, track KPIs, and present complex results to stakeholders.

The role involves coordinating multiple projects, guiding teams, and supporting cost-reduction initiatives. The position is remote and location-flexible within the United States (excluding Alaska).