Remote Operations & Process Improvement Lead

DIRECTV; Seattle (WA); Remote; USD 83,000 - 151,000; Full time

Job summary

DIRECTV is seeking a Manager, Business Operations to oversee day-to-day operations and drive efficiency. You will develop policies, lead cross-functional projects, and implement process improvements that reduce costs and enhance performance.

The role emphasizes data-driven recommendations, stakeholder engagement, and mentoring junior staff. This remote position can be located anywhere in the United States, with structured career opportunities and competitive compensation.

Qualifications

• 3–5 years of experience in business operations.
• Ability to resolve issues creatively.
• Demonstrated ability to manage multiple projects and staffing.
• Proven ability to identify staffing or talent issues proactively.
• Strong analytical skills to interpret trends and metrics and turn them into action.
• Excellent verbal and written communication and presentation skills.
• Ability to work independently with a moderate level of oversight and to collaborate across functions.

Responsibilities

• Support daily business operations to ensure workflows run smoothly and on schedule.
• Develop, document, and implement policies and procedures improving efficiency and effectiveness.
• Analyze operational trends to identify opportunities for process improvement and cost savings.
• Manage multiple projects from planning through completion and build staffing plans.
• Identify, track, and report on key performance metrics and present insights to leadership.
• Develop and maintain relationships with key stakeholders and communicate clearly to diverse audiences.
• Identify and address staffing issues and provide mentorship to team members.

Skills

Analytical skills

Project management

Communication skills

Independent work

Cross-functional collaboration

Education

Bachelor's degree

Tools

Lean

Six Sigma

Data analysis tools

Job description

DIRECTV is seeking a Manager, Business Operations to oversee day-to-day operations and drive efficiency. You will develop policies, lead cross-functional projects, and implement process improvements that reduce costs and enhance performance.

The role emphasizes data-driven recommendations, stakeholder engagement, and mentoring junior staff. This remote position can be located anywhere in the United States, with structured career opportunities and competitive compensation.