Remote Senior Observability Program Lead

GovCIO

Cheyenne (WY)

Remote

USD 62,000 - 80,000

Full time

3 days ago

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Benefits offered by this job

EAP

Learning & Development platform

Certification Assistance

Referral Bonus Program

Internal Mobility Program

Flexible Work Environment

Job summary

GovCIO is seeking a Senior Program Analyst to support enterprise observability and logging programs for federal operations. This role provides programmatic, operational, and process support across large-scale Splunk and enterprise logging initiatives.

You will coordinate agile delivery, requirements tracking, documentation, and governance while liaising with engineering teams and government customers. The position is fully remote within the United States.

Qualifications

Bachelor's degree with 2-5 years of related experience.
SharePoint configuration and design.
Understanding enterprise logging and cloud systems; identify training gaps proactively.
Excellent skills working with customers and stakeholders.
Experience supporting Agile teams, sprint planning, backlog management, and work tracking.
Experience using Jira, ServiceNow, or similar tools.
Experience supporting change management and operational process improvement.
Strong organizational, communication, and stakeholder coordination skills.
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Teams).

Responsibilities

Coordinate Agile sprint activities and backlog management.
Develop and maintain SOPs and process documentation.
Monitor program activities to align with schedules, priorities, and customer requirements.
Support onboarding and offboarding for program personnel.
Prepare operational reporting, metrics, dashboards, and status reporting.
Collaborate with government stakeholders and engineering teams.