Remote Senior NOC Engineer: Network & Cloud Expert

ViziRecruiter,LLC.; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

3 weeks paid PTO

Tuition reimbursement

401k benefits

Job summary

A leading IT solutions provider is seeking a Senior NOC Engineer to work remotely, focusing on network planning, incident response, and customer support. The ideal candidate will mentor junior staff, analyze complex system issues, and provide technical recommendations across various technologies. Excellent communication and advanced troubleshooting skills in networking, especially within cloud infrastructure, are essential. This role includes attractive benefits such as paid PTO and tuition reimbursement.

Qualifications

• Excellent verbal and written communication skills.
• Strong knowledge of network troubleshooting including IP/TCP connectivity issues.
• Expert-level knowledge of antivirus, backups, and VMware/Hyper-V virtualization.

Responsibilities

• Maintain and expand customer relationships through quality service.
• Develop documentation including user guides and knowledge base articles.
• Provide advanced technical recommendations across firewalls and servers.

Skills

Network troubleshooting

Advanced Microsoft Office skills

Communication skills

Knowledge of Azure cloud infrastructure

OS troubleshooting in Windows environments

Expert knowledge of firewall platforms

Tools

ServiceNow

VMware

Nagios

Job description

A leading IT solutions provider is seeking a Senior NOC Engineer to work remotely, focusing on network planning, incident response, and customer support. The ideal candidate will mentor junior staff, analyze complex system issues, and provide technical recommendations across various technologies. Excellent communication and advanced troubleshooting skills in networking, especially within cloud infrastructure, are essential. This role includes attractive benefits such as paid PTO and tuition reimbursement.