A consulting firm specializing in broadband solutions is seeking a NOC Network Engineer II for a remote role. This position involves monitoring customer networks, troubleshooting issues, and maintaining operational continuity. Qualified candidates should have experience with ISP technologies, proficiency in Layer 2 switching, and a solid understanding of Linux. Ideal applicants will possess a relevant degree or industry certifications and demonstrate strong communication skills. Competitive salary and benefits are offered.
Qualifications
2+ years of experience in a Network Operations Center (NOC) or Service Provider environment.
Active entry-to-mid-level networking certifications (CCNA, JNCIA, etc.) are highly desired.
Strong communication and interpersonal skills.
Responsibilities
Actively monitor customer network infrastructure to identify and resolve issues.
Create and resolve trouble tickets for network and server issues.
Diagnose and resolve Layer 1-3 network issues.
Skills
Hands-on experience with ISP/Telecom Access technologies
Proficiency with VLANs, Trunking, Spanning Tree
Understanding of DHCP, DNS, and IP Address Management
Comfortable navigating Linux CLI
Education
Bachelor’s degree in Computer Information Systems, Engineering, or related field
Tools
ServiceNow
ConnectWise
Jira
Job description
A consulting firm specializing in broadband solutions is seeking a NOC Network Engineer II for a remote role. This position involves monitoring customer networks, troubleshooting issues, and maintaining operational continuity. Qualified candidates should have experience with ISP technologies, proficiency in Layer 2 switching, and a solid understanding of Linux. Ideal applicants will possess a relevant degree or industry certifications and demonstrate strong communication skills. Competitive salary and benefits are offered.