Remote Senior Medicaid & SNAP Operations Strategist

Gainwell Technologies LLC; Columbus (OH); Remote; USD 69,000 - 99,000; Full time

Benefits offered by this job

Generous vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Leadership and technical development A

Job summary

HMS, a Gainwell Company, is seeking a Senior Business Operations Analyst to support Medicaid/CEV/SNAP programs. You will analyze data, develop reports, and partner with operations, technology, and external stakeholders to drive efficiencies and compliant service delivery.

Fully remote from most US locations, you will contribute to performance improvements and ongoing program enhancements while growing your expertise in healthcare operations.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• 5+ years of experience in healthcare operations, CEV, Medicaid, SNAP, public assistance programs, or related environments.
• Experience analyzing operational data, preparing reports, and identifying process improvement opportunities.
• Strong analytical, organizational, problem-solving, and communication skills.
• Proficiency with Microsoft Excel and reporting tools.

Responsibilities

• Support delivery and operations teams through reporting, operational analysis, and process improvement initiatives.
• Serve as a subject matter expert for Medicaid eligibility verification and SNAP related public assistance workflows.
• Analyze operational data and performance trends to identify opportunities for efficiency improvements and service enhancements.
• Research operational issues, identify root causes, and recommend corrective actions.
• Collaborate with cross-functional teams to support workflow improvements, automation efforts, and operational effectiveness.
• Assist with monitoring compliance with Medicaid and SNAP program requirements and operational standards.
• Develop and maintain reports, dashboards, and business documentation.
• Participate in operational reviews and client discussions as needed to support delivery objectives.

Skills

Analytical skills

Communication skills

Excel proficiency

Education

Bachelor’s degree or equivalent relevant work experience

Tools

Microsoft Excel

Reporting tools

Job description

HMS, a Gainwell Company, is seeking a Senior Business Operations Analyst to support Medicaid/CEV/SNAP programs. You will analyze data, develop reports, and partner with operations, technology, and external stakeholders to drive efficiencies and compliant service delivery.

Fully remote from most US locations, you will contribute to performance improvements and ongoing program enhancements while growing your expertise in healthcare operations.