Remote Senior Manager, Specialty Client Support

Navitus Health Solutions; United States; On-site; USD 124,000 - 155,000; Full time

Job summary

Navitus Health Solutions is seeking a Sr. Manager, Specialty Client Support to join our team in a remote capacity.

You will provide specialty pharmacy clinical expertise, PBM operational insight, and client-facing guidance for Navitus specialty services, network strategy, and related contracting activities. The role oversees day-to-day clinical specialty client support, issue management, reporting, vendor coordination, and network strategy to ensure services are delivered on schedule and in

Qualifications

• PharmD or bachelors degree from an accredited College of Pharmacy.
• Current, unrestricted licensure as a Registered Pharmacist in the state of residence.
• 4+ years as a licensed Pharmacist.
• 3+ years7 experience leading and mentoring staff.
• PBM or Managed Care experience preferred.

Responsibilities

• Translate complex specialty concepts into clear, actionable recommendations for clients.
• Participate in client meetings, quarterly reviews, RFP support, and presentations as the specialty provider network expert.
• Advise on initiatives that support client goals, lowest-net-cost opportunities, member access, and strategic objectives.
• Oversee client support processes to ensure timely, accurate, consultative responses to inquiries.
• Lead resolution of escalations addressing access, reimbursement, formulary, and contract issues.
• Manage client initiatives from ideation to implementation with disciplined project management.
• Develop scalable workflows, policies, and procedures for regulatory compliance and growth.
• Support ongoing management of specialty contracts to meet obligations and client requirements.
• Evaluate pricing structures, network performance, and vendor capabilities to propose network solutions.
• Collaborate with internal/external partners to expand network partnerships and services.
• Ensure all initiatives meet corporate, Medicare, Medicaid, commercial, and state regulations.
• Manage and mentor the specialty client support team.
• Drive continuous improvement for client satisfaction and operational efficiency.
• Participate in compliance, people & culture, and learning programs.
• Perform other duties as assigned.

Education

PharmD or Bachelor7s degree in Pharmacy

Job description

Navitus Health Solutions is seeking a Sr. Manager, Specialty Client Support to join our team in a remote capacity.

You will provide specialty pharmacy clinical expertise, PBM operational insight, and client-facing guidance for Navitus specialty services, network strategy, and related contracting activities. The role oversees day-to-day clinical specialty client support, issue management, reporting, vendor coordination, and network strategy to ensure services are delivered on schedule and in