Remote Senior Manager, Pre-Litigation Operations

EvenUp; United States; On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Home office stipend

401(k)/RRSP

Job summary

EvenUp seeks a deeply experienced leader to oversee multiple remote case-management teams, guiding through team leads and defining standards across time zones. You will hire, coach, and develop managers while driving efficiency, accuracy, and client-focused outcomes in a fast-paced, AI-enabled environment.

You will partner with executives to translate goals into actionable directions, optimize workflows, and maintain high-quality client experiences across a distributed organization.

Qualifications

• 10+ years in personal injury legal operations, case management, or insurance claims

Responsibilities

• Lead multiple remote case management teams through team leads with clear direction and standards.
• Develop and coach team leads and managers, ensuring accountability and performance.
• Establish structure, rituals, and standards to keep a distributed group aligned and high-performing.
• Oversee pre-litigation processes from claims setup to lien resolution with strict timelines.

Skills

Leadership

People management

Remote team leadership

AI tools

Operations management

Process improvement

Communication

Tools

AI tools

Job description

EvenUp seeks a deeply experienced leader to oversee multiple remote case-management teams, guiding through team leads and defining standards across time zones. You will hire, coach, and develop managers while driving efficiency, accuracy, and client-focused outcomes in a fast-paced, AI-enabled environment.

You will partner with executives to translate goals into actionable directions, optimize workflows, and maintain high-quality client experiences across a distributed organization.