Remote Personal Injury Pre-Litigation Case Manager

EvenUp; San Jose (CA); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Home office stipend

401(k) for US-based employees

RRSP for Canada-based employees

Paid parental leave

In-person meet-ups

Hubs in San Francisco and Toronto

Job summary

EvenUp is hiring a Pre-Litigation Associate to drive early-stage personal injury cases with accuracy and care. You will initiate claims, coordinate medical records, police reports, and liens, and prepare thorough files for demand.

This remote role supports experienced professionals who excel in high-volume environments and take pride in meticulous documentation and client care. You will coordinate with attorneys and paralegals, maintain case timelines, and communicate with clients daily to guide

Qualifications

• 3+ years of experience in personal injury legal operations, case management, or insurance claims.
• Highly detail-oriented, organized, and self-motivated.
• Excel at process execution in fast-paced, high-volume environments.
• Clear and professional communication with clients, medical providers, attorneys, and insurers.
• Own your work with high standards of quality and accountability.
• Comfortable working independently in a remote setting with strong time management.

Responsibilities

• Open insurance claims and serve as the primary liaison with adjusters and carriers.
• Request, track, and organize medical records, bills, and police reports.
• Ensure treatment progression and awareness of treatment outcomes.
• Identify and proactively resolve lien and subrogation issues.
• Collaborate with lead paralegals to prepare complete, accurate case files for demand.
• Communicate with clients daily to guide them through the pre-litigation process.
• Maintain case timelines and ensure milestones are met with precision.
• Spot and eliminate operational inefficiencies to drive speed and accuracy.

Skills

Attention to detail

Communication

Time management

Job description

EvenUp is hiring a Pre-Litigation Associate to drive early-stage personal injury cases with accuracy and care. You will initiate claims, coordinate medical records, police reports, and liens, and prepare thorough files for demand.

This remote role supports experienced professionals who excel in high-volume environments and take pride in meticulous documentation and client care. You will coordinate with attorneys and paralegals, maintain case timelines, and communicate with clients daily to guide