Remote Senior Manager, IT Enterprise & Digital Workplace

Jamf; Oregon; Hybrid; USD 154,000 - 216,000; Full time

Job summary

Jamf seeks a Senior Manager, IT Enterprise Applications, Digital Workplace to own the roadmap and architecture for ServiceNow and Atlassian platforms. You will build and lead a team of platform admins, developers, and architects, ensuring scalable, integrated digital workplace services and a strong governance model across departments.

You will partner with the Senior Director to shape long-term strategy, manage vendor relationships and budgets, and deliver cross-domain enhancements that improve

Qualifications

• 8+ years delivering and managing enterprise applications in a complex IT environment
• 5+ years coordinating work across internal teams and vendors with SaaS budgets
• 3+ years in formal people management (hiring, performance management, coaching)
• Deep platform architecture experience with hands-on config/admin in ServiceNow or Atlassian
• Strong executive communication and stakeholder management across technical and business audiences
• Experience integrating enterprise platforms via REST/SOAP APIs and identity providers (Okta/Azure AD)
• Hands-on use of AI tools to improve team efficiency and platform capabilities

Responsibilities

• Owns technical roadmap, governance, and architecture for Service & Knowledge Management and Employee Experience platforms
• Leads and develops a team of platform admins, developers, and architects
• Directs platform delivery, planning, prioritization, and rollout of new functionality
• Leads governance committees and aligns stakeholders on priorities and roadmap decisions
• Manages vendor relationships, licensing, contracts, and budget for platforms
• Architects integrations and automated workflows across enterprise platforms and tools
• Evaluates and rolls out AI-powered platform capabilities

Skills

IT leadership

Platform architecture

ServiceNow

Atlassian tools

Vendor management

Budget management

Education

Bachelor's degree in CS/IT/Business

Tools

ServiceNow

Jira Software

Confluence

Job description

Jamf seeks a Senior Manager, IT Enterprise Applications, Digital Workplace to own the roadmap and architecture for ServiceNow and Atlassian platforms. You will build and lead a team of platform admins, developers, and architects, ensuring scalable, integrated digital workplace services and a strong governance model across departments.

You will partner with the Senior Director to shape long-term strategy, manage vendor relationships and budgets, and deliver cross-domain enhancements that improve