Remote Senior Manager, Enterprise Apps & Digital Workplace

Jamf; United States; À distance; USD 154 000 - 216 000; Plein temps

Résumé du poste

Jamf, a leading Apple device management company, seeks a Senior Manager, IT Enterprise Applications, Digital Workplace to own the roadmap, architecture, and lifecycle of ServiceNow and Atlassian platforms. You will build and guide a team of platform administrators, developers, and architects while partnering with the Senior Director on long-term strategy.

You will lead governance, cross‑domain initiatives, and vendor relationships, ensuring scalable, secure integrations and AI-enabled

Qualifications

• 8+ years of experience delivering and managing enterprise applications and collaboration platforms in a complex, cross‑functional IT environment.
• 5+ years coordinating work across internal teams and external vendors, including SaaS budgets, contracts, and license negotiations for cost optimization.
• 3+ years in a formal people‑management role, including hiring and performance management.

Responsabilités

• Owns the technical roadmap, governance model, and architecture for Service & Knowledge Management and Employee Experience platforms (e.g., ServiceNow, Atlassian).
• Leads, coaches, and develops a team of platform administrators, developers, and technical architects.
• Directs platform delivery, including planning, prioritizing, and releasing new functionality and enhancements.
• Leads platform governance and steering committees across departments.
• Serves as technical escalation point for critical service disruptions and vendor escalations.

Connaissances

Enterprise applications

Collaboration platforms

Executive communication

Stakeholder management

People management

Platform architecture

ServiceNow

Atlassian

Formation

Bachelor’s degree or equivalent

ServiceNow or Atlassian certifications

Outils

ServiceNow ITSM/ITOM/ESM

Atlassian Jira/Confluence

Description du poste

Jamf, a leading Apple device management company, seeks a Senior Manager, IT Enterprise Applications, Digital Workplace to own the roadmap, architecture, and lifecycle of ServiceNow and Atlassian platforms. You will build and guide a team of platform administrators, developers, and architects while partnering with the Senior Director on long-term strategy.

You will lead governance, cross‑domain initiatives, and vendor relationships, ensuring scalable, secure integrations and AI-enabled