Remote Senior Manager, Clinical Operations - New Verticals

Relevance Ventures; New York (NY); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with match

PTO + holidays

Parental leave

Job summary

Talkiatry is expanding its clinical operations with a Senior Manager, Clinical Operations - New Verticals. You will build and manage new programs from concept through scaled operations, including pilots with external partners and care management support.

This role offers remote or hybrid work for candidates in the New York City area. You will define how each program should work, launch it, measure results, and decide on scaling.

Qualifications

• Builder-operator mindset: enjoys running nuts and bolts of a business and creates structure where none exists.
• Workflow and operating model expertise: maps patient and team journeys, defines ownership, reduces handoffs, writes SOPs and job aids.
• Analytical program management: fluent with metrics, dashboards, and spreadsheets; defines success measures and uses results to adjust.
• Cross-functional clinical partner: collaborates with clinical leaders, operations, tech partners, and external orgs.

Responsibilities

• Build new programs from scratch from concept to launch, establish workflows, and create repeatable models for scale.
• Own the operating infrastructure: design end-to-end workflows, document SOPs, define EMR workflows, and create performance dashboards.
• Launch and evaluate partnership pilots: define scope, patient journey, responsibilities, measures, and plan; monitor outcomes and scaling potential.
• Design seamless workflows: build operationally sound processes before product investments; collaborate with Data, Product, Engineering, Clinical, and Operations.
• Strengthen Care Management operations: support the Senior Director to define scalable models for complexity, routing, service levels, and impact.

Skills

Builder-operator mindset

Workflow & operating model

Analytical program management

Cross-functional partner

SQL

Job description

Talkiatry is expanding its clinical operations with a Senior Manager, Clinical Operations - New Verticals. You will build and manage new programs from concept through scaled operations, including pilots with external partners and care management support.

This role offers remote or hybrid work for candidates in the New York City area. You will define how each program should work, launch it, measure results, and decide on scaling.