Senior Manager, Clinical Operations - Operational Excellence (Fully Remote)

Talkiatry; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Talkiatry, a leading U.S. psychiatry platform, is transforming mental health care with technology-powered, in-network solutions. With 900+ psychiatrists and millions of patient visits, Talkiatry offers a mission-driven environment tackling complex problems at scale with compassion.

We seek a seasoned professional to design end-to-end workflows, build data analytics, and drive automation that improves operational outcomes for clinicians and patients alike.

Qualifications

• Advanced analytical skills with independent SQL and dashboarding ability.
• 4-6+ years in operations as a workflow architect and operating model designer.
• Hands-on automation and AI builder using low-code tools.

Responsibilities

• Design workflows from end to end, defining ownership, decision points, SOPs, and escalation paths.
• Build analytics using SQL and BI tools to measure demand, workflow performance, and outcomes.
• Reduce overhead through automation and AI agents, expanding clinician self-service.

Skills

SQL

Dashboarding

Analytics

Automation

AI

Tools

BI tools

Low-code platforms

Job description

• Design workflows from end to end, defining ownership, decision points, standard operating procedures, and escalation paths.
• Build analytics using SQL and BI tools to measure demand, workflow performance, and operational outcomes.
• Reduce overhead through automation and AI agents, and expand clinician self-service.

Your Background:

• Advanced analytical skills with independent SQL and dashboarding ability.
• Experience as a workflow architect and operating model designer with 4-6+ years in operations.
• Hands-on automation and AI builder using low-code tools.

Why Talkiatry:

• Transforming mental health care with a technology-powered, in-network platform.
• Largest dedicated psychiatry practice in the U.S. with 900+ psychiatrists.
• Mission-driven team solving complex problems at scale with compassion.

Talkiatry is transforming mental health care by making high-quality psychiatry more accessible and sustainable for patients and clinicians. It is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists and over 4 million patient visits, driven by a mission-focused culture.