Remote Senior Implementation Specialist

VertexOne; United States; Remote; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

HSA/FSAs

401K match

Flexible PTO

Remote work environment

Work-from-home stipend

Leadership training

Job summary

VertexOne is seeking an Implementation Specialist II to manage software system implementations for utility clients. You will ensure on-time delivery, coordinate integration with client infrastructures, and provide training and ongoing support. Strong communication and leadership are essential to guide multiple projects successfully.

The role offers a fully remote work environment with competitive benefits and opportunities for professional growth within a growing SaaS leader in North America.

Qualifications

• 5+ years of experience in implementation, project management or related field.
• Proficiency with relevant software and technologies and strong problem solving.
• Excellent verbal and written communication to interact with clients and team members.
• Strong leadership and organizational skills to manage multiple projects.

Responsibilities

• Oversee implementation projects from kickoff to delivery.
• Serve as primary client contact to understand needs and provide solutions.
• Coordinate integration of new systems with existing infrastructure.
• Conduct thorough testing and troubleshooting for system functionality.
• Create and maintain detailed implementation documentation.
• Provide training and ongoing support to clients and internal teams.
• Identify opportunities for process improvement and apply best practices.

Skills

Experience

Technical Skills

Education

Communication

Leadership

Education

Degree in Computer Science/IT/Business

Job description

VertexOne is seeking an Implementation Specialist II to manage software system implementations for utility clients. You will ensure on-time delivery, coordinate integration with client infrastructures, and provide training and ongoing support. Strong communication and leadership are essential to guide multiple projects successfully.

The role offers a fully remote work environment with competitive benefits and opportunities for professional growth within a growing SaaS leader in North America.