Remote Senior Healthcare Solutions Engineer (Pre-Sales)

Dossier; Washington (District of Columbia); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible paid time off

Paid U.S. federal holidays

Medical, dental and vision insurance

401(k) with company match

Learning culture and development

Job summary

Dossier is seeking a Senior Solutions Engineer to own the demo and the technical win on our largest enterprise deals. This true pre-sales role partners with Enterprise Account Executives from discovery through close, leading clinical and technical discovery with CNOs and CIOs and delivering demos built around each health system's workflows.

This remote role supports the U.S. Central or Eastern time zones, with some travel for on-site demos and conferences.

Qualifications

• 5+ years in a pre-sales, solution consulting or sales engineering role at an enterprise SaaS company, with domain expertise in healthcare workforce, clinical education, learning or human capital management applications.
• Experience selling into health systems or hospitals, with a working understanding of how nursing, clinical education and HR operate.
• Proven track record owning discovery-to-demo on $100K+ ACV deals, including executive presentations and RFP responses.
• Outstanding discovery, presentation and influencing skills with C-level executives, specifically CNO and CHRO, as well as hospital IT and security teams.
• Working knowledge of HRIS and LMS integrations, single sign-on and data flows.
• Experience building demo environments, demo flows and enablement for sellers.
• US-based and authorized to work in the US; comfortable with some travel to conferences and on-site demos.

Responsibilities

• Lead discovery alongside the AE and translate pain points, current processes and the ideal future state into demonstration criteria for each deal.
• Deliver tailored demos, executive presentations, workshops and proof-of-concept builds on enterprise opportunities ($100K+ ACV), built around the prospect's own clinical workflows in demo environments you maintain.
• Lead technical discovery: current-state systems, HRIS and LMS integrations, single sign-on, data flows and compliance requirements.
• Partner with the AE on the business case: clinical and quality outcomes, educator time, accreditation readiness and ROI.
• Own the technical, integration and security sections of RFIs, RFPs and questionnaires, and resolve technical questions during the sales cycle so deals do not stall.
• Own the demo playbook and certify AEs to demo smaller deals on their own.
• Document the agreed solution at close for a clean handoff to implementation, bring field insight back to product, and keep demo activity logged in HubSpot.

Skills

Pre-sales experience

Solution consulting

Sales engineering

Healthcare domain knowledge

Executive presentation

CRM (HubSpot)

Tools

HubSpot CRM

Job description

Dossier is seeking a Senior Solutions Engineer to own the demo and the technical win on our largest enterprise deals. This true pre-sales role partners with Enterprise Account Executives from discovery through close, leading clinical and technical discovery with CNOs and CIOs and delivering demos built around each health system's workflows.

This remote role supports the U.S. Central or Eastern time zones, with some travel for on-site demos and conferences.