Remote Senior Health Insurance Support Specialist

AppleOne Employment Services; Jacksonville (FL); À distance; USD 22 000 - 25 000; Plein temps

Résumé du poste

AppleOne Employment Services seeks a Senior Customer Service Representative for a remote, six-month contract to assist with health insurance enrollments and benefits. You will work from home across the Contiguous U.S., handling inquiries and documenting interactions during every call.

Ideal candidates have a High School Diploma or GED and 1–3 years of customer service experience, with strong communication skills and the ability to navigate multiple systems while speaking with customers.

Qualifications

• High School Diploma or GED.
• 1-3 years of customer service experience.
• Strong communication skills.
• Ability to navigate multiple systems while speaking with customers.

Responsabilités

• Assist callers with health insurance enrollments and coverage changes.
• Provide information on Medicaid and Marketplace plans.
• Answer eligibility and financial assistance questions.
• Document customer interactions while handling inbound calls.

Connaissances

Customer service experience

Communication skills

Multisystem navigation

Formation

High School Diploma or GED

Description du poste

AppleOne Employment Services seeks a Senior Customer Service Representative for a remote, six-month contract to assist with health insurance enrollments and benefits. You will work from home across the Contiguous U.S., handling inquiries and documenting interactions during every call.

Ideal candidates have a High School Diploma or GED and 1–3 years of customer service experience, with strong communication skills and the ability to navigate multiple systems while speaking with customers.