Remote Senior Enterprise Account Director

Knotch, Inc.; United States; Remote; USD 200,000 - 400,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Unlimited PTO

10 company-paid holidays

Wellness stipend

Daily company-wide break

Job summary

Knotch, Inc. is seeking a Sr. Account Director to lead and grow relationships across our enterprise customer base.

You will own the commercial strategy for each account, drive renewals, expand product adoption, and ensure outcomes defined in Account Plans are delivered. You will advise senior marketing leaders, align Knotch capabilities to strategic priorities, and partner with Customer Success, Strategic Consulting, Finance, and Product to accelerate value across the portfolio.

Qualifications

• 8 years of enterprise account management experience.
• Experience selling to Director–SVP level stakeholders.
• Quota-carrying experience or commercial ownership within enterprise accounts.
• Strong business acumen—link marketing strategies to outcomes.
• Proficiency with AI-powered sales, research, and productivity tools.
• Excellent communication skills, comfortable presenting to executives.
• Highly organized with ability to manage multiple accounts and priorities.

Responsibilities

• Own senior stakeholder relationships across a portfolio of enterprise accounts (typically 10--20).
• Establish yourself as a strategic advisor aligned to the client's business model, content strategy, and marketing objectives.
• Build, maintain, and evolve Account Plans with outcomes, priorities, growth pathways, and timelines.
• Lead executive-level conversations to articulate results, needs, opportunities, and partnership direction.
• Promote Knotch's platform and solutions to deepen adoption across client teams.
• Own renewals, pricing conversations, and commercial strategy for each account.
• Forecast renewals, expansions, risk, and multi-year opportunities.
• Collaborate with Finance, Product, and Customer Success to align commercial structuring.

Skills

Enterprise account management

SaaS & agency experience

Executive selling

Quota ownership

Business acumen

AI-powered tools

Executive communication

Travel readiness

Job description

Knotch, Inc. is seeking a Sr. Account Director to lead and grow relationships across our enterprise customer base.

You will own the commercial strategy for each account, drive renewals, expand product adoption, and ensure outcomes defined in Account Plans are delivered. You will advise senior marketing leaders, align Knotch capabilities to strategic priorities, and partner with Customer Success, Strategic Consulting, Finance, and Product to accelerate value across the portfolio.