Remote Senior Dynamics 365 CRM Lead

NEPSE Trading

Northern (KY)

Hybrid

USD 120,000 - 160,000

Full time

7 days ago
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Job summary

Mattress Firm is seeking a Senior Dynamics 365 CRM Developer to design, develop, and optimize our enterprise CRM ecosystem. You will lead the technical design and review of CRM solutions across Sales, Service, Omnichannel, and AI-powered interactions, partnering with architects, product owners, and store operations.

The role emphasizes scalable architecture, secure coding, and collaboration with cross-functional teams.

Qualifications

  • Experience designing and implementing Dynamics 365 CE across Sales, Service, and Omnichannel.
  • Lead development and customization across Dynamics 365, Dataverse, and Power Platform.
  • Review code, mentor developers, and ensure secure, scalable solutions.
  • Collaborate with architects, product owners, and business stakeholders.

Responsibilities

  • Design, develop, configure, and support Dynamics 365 CE solutions across Sales, Customer Service, and Omnichannel.
  • Lead development across Dynamics 365, Dataverse, Power Platform, and related Microsoft tech.
  • Develop server-side logic with C#, Dataverse plug-ins, APIs, and Power Platform components.
  • Build client-side extensions using JavaScript/TypeScript and PCF controls.
  • Review code, enforce standards, and ensure secure, maintainable solutions.
  • Utilize Azure DevOps for source control, CI/CD, and deployment tracking.

Skills

Technical leadership
Mentoring
Agile / Scrum
Code reviews
Cross-functional collaboration

Tools

Dynamics 365 CE
Dataverse
Power Platform
Copilot Studio
Azure services
C#
JavaScript/TypeScript
PCF
Dataverse Web API
Azure DevOps
Azure Functions
Logic Apps
Service Bus
Key Vault
Entra ID / Azure AD

Job description

Mattress Firm is seeking a Senior Dynamics 365 CRM Developer to design, develop, and optimize our enterprise CRM ecosystem. You will lead the technical design and review of CRM solutions across Sales, Service, Omnichannel, and AI-powered interactions, partnering with architects, product owners, and store operations.

The role emphasizes scalable architecture, secure coding, and collaboration with cross-functional teams.

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