Remote Senior Driver Operations Coordinator

Airspace; United States; Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Open PTO

401K with company match

Learning and training reimbursements

Job summary

Airspace is a tech-enabled freight forwarder delivering mission-critical packages with a global network. We are seeking a Dedicated Driver Operations Senior Coordinator to join the DD Operational Support Team remotely from the US, supporting recruiting, onboarding, scheduling, and documentation workflows.

You will own interview scheduling, candidate records, onboarding requirements, and performance metrics while collaborating with Talent Acquisition, Onboarding & Training, and Regional Managers.

Qualifications

• 3+ years of admin, coordinator, or operations support experience.
• Strong attention to detail with schedules, candidate records, and performance data.
• Familiarity with Salesforce, ATS, or LMS; eager to learn.
• Excellent written communication and ability to summarize data clearly.
• Remote, cross-timezone team experience.
• Discreet and trustworthy handling of confidential information.

Responsibilities

• Coordinate interview scheduling and candidate pipeline logistics with Talent Acquisition Specialists.
• Support interviews as needed, including screening calls or panel participation.
• Confirm driver account setup and onboarding requirements before start date.
• Track driver performance metrics and prepare department reports.
• Monitor shared email queues and route inquiries to the right team member.
• Draft and send mass communications to drivers (emails, texts, newsletters).
• Organize documentation storage with consistent naming conventions across recruiting, training, and performance records.
• Monitor live Dedicated Driver orders and milestones as shipments move through stages.
• Collaborate with Talent Acquisition Specialist, Onboarding & Training Manager, and Regional Managers.
• Escalate documentation gaps, missed deadlines, or inconsistencies to the Manager, DD Operational Support.
• Maintain confidentiality of candidate and personnel information.
• Order and coordinate shipment of driver equipment (uniforms, badges, placards).
• Support curriculum updates and training tracking; assist with program ownership during transitions.
• Take on ad hoc admin tasks and projects for the broader DD Team.
• Assist onboarding and training of new Operations Coordinators on workflows.
• Identify and propose improvements to scheduling processes and documentation templates.
• Serve as escalation point for complex scheduling or documentation cases.
• Support broader recruiting, training, and Regional Manager needs with autonomy.
• Assist in building or updating reports as needed.
• As role evolves, take on additional administrative needs and Salesforce processes.

Skills

Scheduling

Onboarding

Documentation

Data reporting

Discretion

Remote collaboration

Recruiting support

Tools

Salesforce

ATS

LMS

Excel

Job description

Airspace is a tech-enabled freight forwarder delivering mission-critical packages with a global network. We are seeking a Dedicated Driver Operations Senior Coordinator to join the DD Operational Support Team remotely from the US, supporting recruiting, onboarding, scheduling, and documentation workflows.

You will own interview scheduling, candidate records, onboarding requirements, and performance metrics while collaborating with Talent Acquisition, Onboarding & Training, and Regional Managers.