Remote Operations & Admin Coordinator (Driver Ops)

Visa Hunt; United States; Remote; USD 43,000 - 65,000; Full time

Benefits offered by this job

100% remote work

Full-time position

Growth potential

Job summary

Visa Hunt is seeking a highly organized and proactive Remote Operations and Administrative Coordinator to support and coordinate daily transportation operations. This role oversees driver recruitment, scheduling, route coordination, attendance and performance tracking, and communications with customers and parents.

You will also support payroll, invoicing, collections, data entry, vehicle maintenance coordination, and daily administrative tasks.

Qualifications

• Proficient level of English (written and spoken).
• Experience in Administrative Support, Operations, or Customer Service-related roles.
• Experience using Asana, Monday.com, or similar project management platforms.
• Familiarity with CRM, tracking, scheduling, or similar business software.
• Familiarity with QuickBooks for basic financial and administrative functions – preferred.
• Experience with payroll, invoicing, collections, and/or administrative tasks – preferred.
• Strong organizational, problem-solving, and follow-up skills.
• Ability to manage multiple priorities in a fast-paced and deadline-driven environment.

Responsibilities

• Recruit, onboard, and manage drivers.
• Schedule and coordinate driver routes, including afternoon and evening runs.
• Monitor driver attendance, punctuality, route progress, and phone usage.
• Manage driver tracking and camera-monitoring systems, including phone-use alerts.
• Handle calls and inquiries from parents, customers, and drivers.
• Coordinate driver updates, schedule changes, replacements, and operational communications.
• Follow up with mechanics on vehicle repairs and maintenance.
• Enter and maintain driver, customer, address, and route information in company software.
• Prepare and process payroll accurately and on time.
• Prepare invoices and manage collections and payment follow-ups.
• Resolve customer and parent concerns related to transportation services.
• Maintain accurate operational records and ensure daily transportation activities run smoothly.
• Perform other duties related to the position as assigned.

Skills

Communication

Organization

Problem-solving

Multi-tasking

Tools

Asana

Monday.com

CRM

Job description

Visa Hunt is seeking a highly organized and proactive Remote Operations and Administrative Coordinator to support and coordinate daily transportation operations. This role oversees driver recruitment, scheduling, route coordination, attendance and performance tracking, and communications with customers and parents.

You will also support payroll, invoicing, collections, data entry, vehicle maintenance coordination, and daily administrative tasks.