Remote Senior Director, Strategic Client Success

OpenKrill; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Revecore is seeking a Senior Director, Client Success to manage strategic client relationships within the healthcare revenue cycle domain from a fully remote U.S. location.

You will oversee high-stakes accounts, report to executive sponsors, and drive recovery and expansion strategies while mentoring leaders across the Client Success team. You will collaborate with operations and leadership to optimize client outcomes, monitor health indicators, and ensure continued retention and value delivery

Qualifications

• 8+ years of healthcare revenue cycle experience
• Experience managing large and complex client relationships
• Strong financial and operational analysis skills
• Executive-level communication skills

Responsibilities

• Manage a portfolio of strategic and complex clients
• Serve as executive relationship owner for key client stakeholders
• Provide regular updates to assigned executive sponsors and engage them when strategic support or escalation is needed
• Lead development and execution of action plans for at-risk clients
• Coordinate recovery strategies with Operations and leadership
• Track client health indicators within CSP or Salesforce
• Demonstrate Revecore value through strategic reporting
• Identify service expansion opportunities
• Mentor Directors and Client Success Managers
• Support long-term client retention through proactive partnership management

Skills

Healthcare revenue cycle

Executive relationship management

Financial analysis

Operational analysis

Executive communication

Job description

Revecore is seeking a Senior Director, Client Success to manage strategic client relationships within the healthcare revenue cycle domain from a fully remote U.S. location.

You will oversee high-stakes accounts, report to executive sponsors, and drive recovery and expansion strategies while mentoring leaders across the Client Success team. You will collaborate with operations and leadership to optimize client outcomes, monitor health indicators, and ensure continued retention and value delivery