Director of AI Services & Enterprise Delivery (Remote)

Remote; San Francisco (CA); Remote; USD 260,000 - 380,000; Full time

Benefits offered by this job

Remote work

Job summary

Resilinc, a remote-ready leader in supply chain intelligence, seeks a Director/Senior Director of Professional Services to scale enterprise AI and agentic platforms. You will own services from scoping to deployment, drive measurable business outcomes, and ensure repeatable delivery across strategic customers.

This role requires strong executive communication, deep SaaS delivery discipline, and hands-on fluency with Databricks, APIs, data platforms, and cloud environments.

Qualifications

• 10+ years of experience in Professional Services or enterprise SaaS delivery.
• Strong executive communication and customer-facing leadership.
• Experience leading AI/agent deployments at scale.

Responsibilities

• Own delivery from discovery through production deployment and adoption.
• Define success criteria, timelines, and resource needs for each program.
• Build scalable Services model with repeatable patterns.
• Drive adoption-ready handoffs with clear go-live objectives.
• Collaborate with Sales, Product, Engineering, Support and Finance.

Skills

Executive communication

Customer-facing leadership

AI/agent deployments

APIs

Tools

Databricks

Job description

Resilinc, a remote-ready leader in supply chain intelligence, seeks a Director/Senior Director of Professional Services to scale enterprise AI and agentic platforms. You will own services from scoping to deployment, drive measurable business outcomes, and ensure repeatable delivery across strategic customers.

This role requires strong executive communication, deep SaaS delivery discipline, and hands-on fluency with Databricks, APIs, data platforms, and cloud environments.