Remote Senior Direct Mail Lead for FinTech & Banking

ExlService Holdings, Inc.; California (MO); Hybrid; USD 130,000 - 150,000; Full time

Job summary

ExlService Holdings, Inc. is seeking a Senior Creative Strategist for Direct Mail & Customer Engagement.

This remote US role focuses on leading insight-driven direct mail programs for financial services clients and driving strategic creative execution across teams. The ideal candidate combines direct marketing expertise with business acumen, translating objectives into effective mail strategies and creative recommendations that deliver measurable results.

Qualifications

• Experience within banking, lending, payments, credit, fintech, or other highly regulated financial services environments is required.

Responsibilities

• Lead the development of insight-driven direct mail marketing programs for financial services, banking, and fintech clients.
• Serve as the critical link between Analytics, Creative, Production, Account Management, and Client stakeholders to ensure campaigns are strategically sound, creatively compelling, operationally executable, and performance-driven.
• Translate complex business objectives into effective direct mail strategies and creative recommendations.

Job description

ExlService Holdings, Inc. is seeking a Senior Creative Strategist for Direct Mail & Customer Engagement.

This remote US role focuses on leading insight-driven direct mail programs for financial services clients and driving strategic creative execution across teams. The ideal candidate combines direct marketing expertise with business acumen, translating objectives into effective mail strategies and creative recommendations that deliver measurable results.