Remote Creative Project Manager – Multi-Channel Campaigns

ExlService Holdings, Inc.; Northern (KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

ExlService Holdings, Inc. is seeking a Creative Project Manager to oversee end-to-end execution of multi-channel marketing campaigns from direct mail to digital.

The role acts as the operational bridge among clients, account teams, creative, production, analytics, and operations to ensure projects are delivered on time, within budget, and per scope. The ideal candidate is highly organized, detail-oriented, and responsive, with experience managing complex programs across multiple media.

Qualifications

• Highly organized, detail-oriented and responsive.
• Experience managing complex, multi-channel marketing programs.
• Ability to review stakeholder comments and translate feedback into actionable revisions for the creative team.

Responsibilities

• Oversee end-to-end execution of creative projects across direct mail, digital, email, paid media, web, and integrated campaigns.
• Act as operational bridge between clients, account teams, creative, production, analytics, and operations to ensure on-time, on-budget delivery within scope.
• Review and interpret stakeholder feedback, identify gaps, and provide clear direction to the creative team.

Skills

Organizational skills

Attention to detail

Multi-channel marketing

Stakeholder management

Tools

Direct mail

Print production

Digital marketing

Job description

ExlService Holdings, Inc. is seeking a Creative Project Manager to oversee end-to-end execution of multi-channel marketing campaigns from direct mail to digital.

The role acts as the operational bridge among clients, account teams, creative, production, analytics, and operations to ensure projects are delivered on time, within budget, and per scope. The ideal candidate is highly organized, detail-oriented, and responsive, with experience managing complex programs across multiple media.