Remote Senior Digital Experience Strategist

RKD Group; Dallas (TX); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Full range of benefits

Remote-first culture

Job summary

RKD Group seeks a Digital Experience, Senior Specialist to lead a portfolio of complex client accounts and deliver strategic digital counsel that drives high-impact outcomes. The role blends client leadership with internal mentorship and advanced analytics to optimize programs across channels.

You will guide cross-functional teams, manage budgets and revenue projections, and translate insights into actionable roadmaps while fostering a test-and-learn culture.

Qualifications

• Bachelor's degree or higher in marketing, communications, or related field.
• 5–7 years of digital marketing or agency account management experience.
• Proven track record of managing complex client relationships and multi-channel digital programs.
• Strong budget management, strategic planning, and presentation skills.
• Experience mentoring or leading junior team members.

Responsibilities

• Serve as the senior relationship lead for assigned accounts, owning overall client satisfaction and retention.
• Proactively identify strategic opportunities, risks, and growth areas within client portfolios.
• Lead high-stakes client meetings, presentations, and strategic reviews.
• Manage escalations and navigate complex client situations with professionalism and solutions-oriented thinking.
• Lead the development of comprehensive digital strategy plans, including channel mix recommendations, audience strategies, and program roadmaps.
• Develop and manage multi-channel budgets and revenue projections with accuracy and strategic intent.
• Integrate knowledge of email, CRO, digital media (paid search, paid social, programmatic), and texting into unified, goal-aligned programs.

Skills

Digital marketing

Agency account management

Budget management

Strategic planning

Presentation skills

Mentoring or leading junior team

Education

Bachelor's degree in marketing, communications, or related field

Advanced degree a plus

Job description

RKD Group seeks a Digital Experience, Senior Specialist to lead a portfolio of complex client accounts and deliver strategic digital counsel that drives high-impact outcomes. The role blends client leadership with internal mentorship and advanced analytics to optimize programs across channels.

You will guide cross-functional teams, manage budgets and revenue projections, and translate insights into actionable roadmaps while fostering a test-and-learn culture.