Remote Senior Customer Support & Growth Strategist

Egreenservices; Medford (OR); Presencial; USD 92.000 - 123.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship

Growth ladder

Hybrid/Remote flexibility

Descripción de la vacante

Mastercard seeks a Senior Customer Support Specialist in the Medford area. The role emphasizes turning curiosity into demo bookings, supporting senior account executives, and recovering at-risk accounts while driving upsell and renewal conversations.

We offer real mentorship, a growth ladder, and the flexibility to clock in from Medford or home. Updated today with fresh dates and an open invitation.

Formación

• Strong time-management skills and a bias toward action.
• A growth mindset that treats feedback as fuel, not threat.
• Comfort presenting to an OR-wide audience without a script.
• A Mastercard mindset: scrappy today, scalable tomorrow

Responsabilidades

• Build landing pages that turn Medford curiosity into demo bookings
• Test three subject lines, kill two, scale the winner
• Support senior account executives with prospecting and follow-up strategy
• Win back the accounts a previous Customer Support Specialist let slip
• Drive upsell and renewal conversations with existing Mastercard accounts
• Decode why OR buyers say yes and double down on it
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Negotiate renewals before the sales marketing contract goes quiet

Conocimientos

Time management

Growth mindset

Bias toward action

Public speaking

Descripción del empleo

Mastercard seeks a Senior Customer Support Specialist in the Medford area. The role emphasizes turning curiosity into demo bookings, supporting senior account executives, and recovering at-risk accounts while driving upsell and renewal conversations.

We offer real mentorship, a growth ladder, and the flexibility to clock in from Medford or home. Updated today with fresh dates and an open invitation.